Changing Oil and Changing Times – The Independent Auto Repair Service Dilemma
You’ve been in an injury or your car has experienced some cosmetic/structural damage because of bad weather. Either way, you want the dents, dings and scratches fixed as soon as plausible. Entrusting your prize vehicle to the initial auto body repair shop you come across, however, could prove a regrettable mistake. Sad but true, not all auto body repair technicians have most effective interest at heart.
Take for instance firearm control “Sierra Vista Herald” news report declaring, “Auto repair shops to be checked.” Seems Arizona’s new attorney general is putting a sting operation into effect in new york state that will “determine if those in the business of car repair think you are honest with their target market.”
What prompted the requirement of such undercover tactics? Turns out, some dishonest mechanics and auto repair technicians are telling consumers that the cars require expensive add-on services when they actually do not. To make matters worse, they’re dropping the costly bomb on customers after they’ve already lured them in a lowball estimate.
In light of situations like these, it’s no wonder that recognition is being handed out by the Better Business Bureau and other watchdog organizations to auto body repair services that their very own customers’ best interests in your mind. Recently, EMC Publishers reported which a “Local auto repair shop [had been] recognized by BBB for its integrity.”
The auto repair shop was selected by a “panel of judges consisting of business and community leaders” who investigated business practices and anecdotal customer service stories to choose the winner. Honest and integrity in every area of business by effect on repair service provider secured the win.
One of the ways in which the auto repair shop managed to treat its customers so well was by employing a team of long-term trusted staff to “make the right choices.” An auto body provider’s main objective should be getting you back within road quickly and using the confidence that your vehicle has been restored in your own complete satisfaction. ICAR Gold class certification also translates that your auto repair technicians have obtained the highest credentials in the industry to get the job done right.
Another way that will the auto repair shop walked away the actual use of honor was by taking the time to explain to its customers, in plain, non-technical language, what repairs their car needed and what options were available these. Your auto repair provider should be adamant in its pledge to use only original equipment manufacturer (OEM) parts and certified alternative material. Watch out for auto body shops that use knock-offs or cheap imitations but charge a fee just slightly below a competitor which usually is committed to downside deal and backs it up with a guaranteed repair.
It’s stressful enough when a vehicle is damaged without adding in the worry that you’re being ripped off by your auto repair shop. A reputable car body team focuses on by taking your stress out within the process with focus on detail from quote, to insurance agency document approvals, totally through to finished product.
Excel Auto Repair & Sales
94 E Falmouth Hwy, East Falmouth, MA 02536
(508) 444-2777
